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 Contact
Support |
Technology support and upgrade are provided free of charge for ever for
purchased users.
Custom changes to the software or help with creating scripts or other
similar issues are not covered by support. We can provide help in these
areas, if necessary, at an extra charge.
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provide email support for all of our products. please include
following information so we can serve you better, |
- Product's name.
- Product's version number.
- Your Operating System (Win 95,
Win 98, Win ME, Win 2000, Win NT, Win XP).
- If you have purchased the
software, please contain your Order ID.
- Please provide a detailed
description of the problem you are experiencing, including all
steps required to reproduce the problem (this will greatly
expedite your support request).
- If your support request has
attachments, please email your support request with all
attachments to us, any information you submit to us will of
course be kept strictly confidential.
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| Our support
email account is
support@e-pdfconverter.com, after we received your support
request, you will get response within 24 hours normally.
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Please do not email more than 5 megabyte of
attachments to the support email account. We can make arrangements for FTP
of large files if necessary.
The support email account is checked several times a day and we usually get
back with you within one business day.
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Latest news
e-PDF Converter released e-PDF Converter and
Creator Printer that can create PDF file from any printable application.
Read more
e-PDF Converter released e-PDF Document Converter
which can convert PDF, PS, DOC, RTF, PPT, XLS, etc. documents to PDF,
Postscript, TIFF, BMP, JPEG, PNG, etc. documents.
Read more
Create PDF
documents
Create PDF, Postscript, TIFF, JPEG, BMP
files
License Agreement
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